Legal

Privacy Policy

Effective Date: July 15, 2026

Your privacy matters. Here's exactly what we collect, why we collect it, and how we keep it safe — no noise, no fine print games.


01

What We Collect

Personal Info

When you order, create an account, or reach out, we collect:

  • Full name
  • Email address
  • Shipping & billing address
  • Phone number
  • Date of birth or age verification details

Payment Info

Payments are handled by trusted third-party providers. We never store your card details on our servers.

Device & Browsing Data

When you browse our site, we may automatically collect:

  • IP address
  • Browser type & version
  • Device & operating system
  • Pages visited & time on site
  • Referral sources
  • Cookies and tracking technologies
02

How We Use It

We use your information to:

  • Process and deliver your orders
  • Verify your legal age where required
  • Provide customer support and respond to inquiries
  • Send order confirmations and shipping updates
  • Improve our website, products, and experience
  • Personalize your shopping session
  • Send promotions — only if you opt in
  • Detect fraud and maintain security
  • Comply with applicable laws
03

How We Share It

We never sell your data. Period. We only share with trusted partners when necessary:

Payment Providers

To securely process your purchase.

Shipping Partners

To prep, ship, and deliver your order.

Tech & Service Providers

To keep our site running, support handled, and services operational.

Legal Requirements

When required by law, to protect our rights, or to prevent fraud.

Marketing (With Consent)

Limited data with trusted partners — only if you've opted in.

04

Your Rights

Depending on where you are, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing
  • Know how your data is being used
  • Manage cookie preferences in your browser

To exercise any of these rights, reach out using the contact details below.

05

Data Retention

We keep your data only as long as needed to:

  • Complete your orders
  • Provide support
  • Meet legal and tax obligations
  • Resolve disputes and enforce policies

When it's no longer needed, it's securely deleted or anonymized.

06

Cookies

We use cookies and similar tech to:

  • Remember your preferences
  • Keep your cart active
  • Improve site functionality
  • Analyze traffic and performance

You can manage or disable cookies in your browser settings. Some features may not work as intended without them.

07

Security

We take security seriously. Our measures include:

  • SSL encryption
  • Secure hosting infrastructure
  • Restricted access to personal data
  • Regular security monitoring

No online transmission is 100% guaranteed to be secure. We take every reasonable precaution — but wanted you to know that.

08

Age Verification

Our products are for adults only. You must be 21+ (or the legal minimum age in your location) to purchase. We don't knowingly collect data from minors.

09

Third-Party Links

Our site may link to external websites. We're not responsible for their privacy practices. Check their policies before sharing any information.

10

Policy Updates

We may update this policy when our practices or legal requirements change. The Effective Date at the top reflects the latest version. Significant changes may also be communicated via email or on-site notice.

Get in Touch

Chill Puffs

info.chillpuffs@gmail.com chillpuffs.com

Questions about your data? We'll get back to you straight.