Legal
Privacy Policy
Effective Date: July 15, 2026
Your privacy matters. Here's exactly what we collect, why we collect it, and how we keep it safe — no noise, no fine print games.
What We Collect
Personal Info
When you order, create an account, or reach out, we collect:
- Full name
- Email address
- Shipping & billing address
- Phone number
- Date of birth or age verification details
Payment Info
Payments are handled by trusted third-party providers. We never store your card details on our servers.
Device & Browsing Data
When you browse our site, we may automatically collect:
- IP address
- Browser type & version
- Device & operating system
- Pages visited & time on site
- Referral sources
- Cookies and tracking technologies
How We Use It
We use your information to:
- Process and deliver your orders
- Verify your legal age where required
- Provide customer support and respond to inquiries
- Send order confirmations and shipping updates
- Improve our website, products, and experience
- Personalize your shopping session
- Send promotions — only if you opt in
- Detect fraud and maintain security
- Comply with applicable laws
How We Share It
We never sell your data. Period. We only share with trusted partners when necessary:
Payment Providers
To securely process your purchase.
Shipping Partners
To prep, ship, and deliver your order.
Tech & Service Providers
To keep our site running, support handled, and services operational.
Legal Requirements
When required by law, to protect our rights, or to prevent fraud.
Marketing (With Consent)
Limited data with trusted partners — only if you've opted in.
Your Rights
Depending on where you are, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing
- Know how your data is being used
- Manage cookie preferences in your browser
To exercise any of these rights, reach out using the contact details below.
Data Retention
We keep your data only as long as needed to:
- Complete your orders
- Provide support
- Meet legal and tax obligations
- Resolve disputes and enforce policies
When it's no longer needed, it's securely deleted or anonymized.
Cookies
We use cookies and similar tech to:
- Remember your preferences
- Keep your cart active
- Improve site functionality
- Analyze traffic and performance
You can manage or disable cookies in your browser settings. Some features may not work as intended without them.
Security
We take security seriously. Our measures include:
- SSL encryption
- Secure hosting infrastructure
- Restricted access to personal data
- Regular security monitoring
No online transmission is 100% guaranteed to be secure. We take every reasonable precaution — but wanted you to know that.
Age Verification
Our products are for adults only. You must be 21+ (or the legal minimum age in your location) to purchase. We don't knowingly collect data from minors.
Third-Party Links
Our site may link to external websites. We're not responsible for their privacy practices. Check their policies before sharing any information.
Policy Updates
We may update this policy when our practices or legal requirements change. The Effective Date at the top reflects the latest version. Significant changes may also be communicated via email or on-site notice.
Get in Touch
Chill Puffs
info.chillpuffs@gmail.com chillpuffs.comQuestions about your data? We'll get back to you straight.